SalesForce currently enrolls, trains, and assesses over 1,600 learners in Certificate III and IV in Customer Contact annually. In addition to the nationally accredited training, SalesForce delivers tailored development workshops to over 5,000 learners within SalesForce contact centres and to over 2,000 learners within the wider Salmat Group.

The key to the SalesForce training solution is the blend of flexible e-learning, engaging face-to-face training and effective on the job assessment.. Presenting instructional material in a high quality, visually stimulating manner heightens the learner's engagement and increases their interest in the content. Overall experience and outcomes are enhanced through online learning that simulates real work conditions and situations keeping participants energised throughout the training program while efficiently using valuable training time.

Upon successful completion each student will receive a nationally recognised certificate in: BSB30207: Certificate III in Customer Contact.

If you would like to learn more about BSB30207 Certificate III in Customer Contact training please click here